Effective Date: 15-8-2025

GlobalPhrase Translation ("we," "our," or "us") is committed to protecting the privacy and confidentiality of the personal information of our clients, partners, website visitors, and all users of our services. This Privacy Policy outlines how we collect, use, disclose, and protect personal data in compliance with applicable data protection laws.

We may collect the following types of personal and non-personal information:

• Personal Information: Name, email address, phone number, billing details, nationality, company name, and other identifiers voluntarily provided through forms, communications, or during service delivery.
• Document Content: The content of documents submitted for translation, including any sensitive or confidential information they contain.
• Technical Data: IP address, browser type, device information, operating system, and usage statistics collected through cookies or analytics tools.
• Payment Information: Details submitted via secure third-party payment processors. We do not store card details directly.
   

We use the information collected for the following purposes:

• To provide and manage our translation, localization, and interpretation services.
• To process transactions and send invoices.
• To communicate with you regarding projects, updates, or support inquiries.
• To enhance user experience, improve our website and services.
• To comply with legal obligations or respond to lawful requests from authorities.
   

We treat all documents and data submitted to us with the strictest confidentiality. Our internal team and any subcontracted linguists are bound by strict non-disclosure agreements (NDAs). We implement appropriate technical and organizational security measures to safeguard your information from unauthorized access, disclosure, or misuse.

We do not sell, trade, or rent your personal information to third parties. Information may be shared only under the following circumstances:

• With trusted subcontractors (e.g., linguists) for the sole purpose of service delivery and under NDA obligations.
   
• With service providers (e.g., cloud hosting, payment processors) to support business operations.
   
• Where required by law, legal process, or governmental request.
   

Depending on the nature of the services provided, your data may be processed in jurisdictions outside your country of residence. In such cases, we ensure that adequate safeguards are in place in accordance with applicable data protection laws, such as the EU General Data Protection Regulation (GDPR).

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. You may request deletion of your personal data or documents at any time, subject to applicable legal limitations.

Depending on your jurisdiction, you may have the following rights:

• Right to access your personal data
• Right to request correction or deletio
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent (where applicable)
• Right to lodge a complaint with a data protection authority

To exercise your rights, please contact us at the email below.

Our website may use cookies to improve functionality and gather statistical data. You can adjust your browser settings to block cookies or notify you when cookies are being sent.

We may also use tools such as Google Analytics to analyze site usage, but no personally identifiable information is collected or shared through such tools.

Our website may contain links to external websites. We are not responsible for the content or privacy practices of such sites and encourage you to review their policies before engaging.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at:

GlobalPhrase Translation
Email: office@globalphrase.com

Phone: +962 7 99947080